Customer feedback form
A score on its own tells you the temperature and nothing about the cause. This form pairs each number with the sentence that explains it, which is the part you can actually act on.
The form beside this text is live. Fill it in and submit it — it validates exactly as it would for a real respondent, and saves nothing.
- Rating and slider fields, not improvised scales
- Stars and a 0–10 slider are real field types, so the numbers arrive as numbers. You can average a column of them instead of parsing "8/10" out of a paragraph.
- Let the same person answer more than once
- Turn on "allow multiple submissions" and a customer can come back after a later interaction, so you see how an opinion moves rather than only where it started.
Build this form — freeNo card required.
Feedback
Live previewA real Seagit form. Validation works — nothing is saved.
How to build this form
Five steps in the editor. Nothing here needs a paid plan.
- Add a rating field as the first question. Asking for the score first means you get one even from people who stop there.
- Add a required long text field asking what decided the score — the number tells you the temperature, this tells you the cause.
- Add a slider for the recommendation score, and set its range in the field's settings so it matches the scale in the label.
- Add an optional email field so anyone wanting a reply can leave one, without forcing everybody to identify themselves.
- Turn on "allow multiple submissions" in Advanced settings so the same customer can answer again after a later interaction.
Fields in this form
4 fields, using 4 of the 18 field types available.
| Question | Field type | Required |
|---|---|---|
| How was it? | Rating | Yes |
| What decided that score? | Long text | Yes |
| How likely are you to recommend us? | Slider | Optional |
| Email, if you would like a reply | Optional |