Product feedback research form
A research-style feedback form separates what worked from what didn't and isolates the feature they concern. Unlike a general feedback box, a structured form lets you trend satisfaction by feature and identify which areas are driving opinions. This form captures satisfaction as a number, not a paragraph, so you can average it and spot drift over time. The open questions stay for texture, and the consent checkbox gates who you can follow up with.
The form beside this text is live. Fill it in and submit it — it validates exactly as it would for a real respondent, and saves nothing.
Slider fields yield averageable numbers, not text
Satisfaction is a slider with a fixed 1–10 scale, not a text box with "pretty good" or "5/10 so-so". Every response arrives as a number you can sum and average by feature, showing you which areas have drifted.
Separating what worked from what didn't
Two open fields — one for positive feedback, one for improvements — stop every response from being "it's good" or "add dark mode". The structure pulls out the details you can actually act on, not a sentence you have to parse.
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Product Feedback Research Form
Live previewHow to build this form
5 steps in the editor. Nothing here needs a paid plan.
- Add a dropdown listing your major features — or your product areas like onboarding, reporting, pricing. This is the dimension you will filter and compare by.
- Add a slider with a 1–10 scale for satisfaction, and set the validation range to match in the field settings so it displays correctly.
- Add two required long text fields — one for what worked well, the other for what needs improvement — so each respondent gives you specifics, not "great!" or "bad".
- Add a radio field asking whether they are willing to talk further about their feedback, with yes/no/maybe options.
- Add an optional email field and turn on "allow multiple submissions" in Advanced, so the same person can answer again later after a new feature or update.
Fields in this form
6 fields, using 5 of the 19 field types available.
| Question | Field type | Required |
|---|---|---|
| Which feature or area does this feedback concern? | Dropdown | Yes |
| How satisfied are you with this feature? | Slider | Yes |
| What worked well? Be specific. | Long text | Yes |
| What needs improvement? Be specific. | Long text | Yes |
| Would you be willing to discuss your feedback further? | Radio buttons | Yes |
| Email (optional, so we can follow up) | Optional |
What goes wrong with this form
Specific to a product feedback research form, not general advice about forms.
Asking which feature without letting people pick from a list
Free-text "which feature?" produces "the dashboard thing", "reporting, I think", and "the blue button". A dropdown with your actual feature names means you can group responses and count how many mention each one.
A single "anything else?" box instead of structured good/bad
Bundling all feedback into one field loses the difference between "I love the mobile app" and "please redesign the mobile app". Two fields — one for what worked, one for what needs work — pull the two directions apart and show you what's strong and what needs attention.
Not letting people consent to follow-up research
A checkbox or radio field asking "may we ask you more?" means you can reach back out to the people willing to talk, not everyone who submitted. Bundling consent into a yes/no attendance field loses this distinction.
Questions about this form
How should a research feedback form structure satisfaction?
Use a slider field with a fixed range — typically 1 to 10 — rather than asking people to type a score or pick from vague labels. Numbers from slider fields stay countable and averageable; free text requires someone to normalize "great", "awesome", and "9/10" to a single scale.
Can respondents give feedback multiple times?
Yes, if you turn on "allow multiple submissions" in Advanced settings. That's the only way to see whether an opinion shifts after you ship a feature or update; a one-time answer never shows movement.
How do you follow up with researchers who consent?
The consent field records their willingness as a response value — yes, no, or maybe. Export the CSV and filter for yes; the optional email field lets them choose whether you can reach them at all. Nothing in this product sends automatic emails, so you follow up manually in your own email from the export.
Other templates
- Research Participant Sign-Up FormCollect volunteer contact info, age range and availability to pre-screen research participants.
- Survey Consent FormCollect informed consent from research participants before survey or study participation.
- Research Participant Screening FormScreen potential study participants on eligibility, availability and prior experience.