Custom order form
A custom order is a quote, not a purchase. This form collects what the customer wants made, how they want it — materials, colours, dimensions — and when they need it, so you can reply with a price that fits. Unlike a standard order form with fixed products and prices, this one gathers the specifics of a bespoke ask so you can scope the work before quoting. This form does not handle payment or deposits — it collects the order and you reply with terms. A reference image field lets the customer show you inspiration, and an optional budget lets them scope what they can afford.
The form beside this text is live. Fill it in and submit it — it validates exactly as it would for a real respondent, and saves nothing.
Dimensions and materials as separate fields, not folded into description
A dedicated text field for size or dimensions and another for materials means you can quote on those specifics without reading through a paragraph. Separating what from how lets you scope the work before you scope the price.
Budget as optional context, not a required commitment
An optional budget-range dropdown tells the customer what you can do, without forcing them to name a number if they do not know what custom work costs. You can still quote exactly; they just do not constrain it upfront.
This one uses file uploads, which is a paid feature — you can build and edit it on the free plan, but saving it needs an upgrade.
No card required.
Custom Order Form
Live previewHow to build this form
6 steps in the editor.
- Add text, email and optional phone fields for the customer's contact details.
- Add a long text field asking what they want made — the core of the order — and a text field for dimensions or size.
- Add a text field for materials, colours or other specifics, and a number field for quantity.
- Add a date field for the needed-by date and a dropdown for optional budget range — if they skip it, you quote without that constraint.
- Add an optional file field for reference images, and a radio group asking whether they need shipping or can pick up.
- In Settings, add email notification or a webhook destination so each order reaches you immediately, then export orders to CSV as they arrive.
Fields in this form
11 fields, using 9 of the 19 field types available.
| Question | Field type | Required |
|---|---|---|
| Your name | Short text | Yes |
| Yes | ||
| Phone | Phone | Optional |
| What would you like made? | Long text | Yes |
| Size or dimensions | Short text | Yes |
| Materials, colours or specifications | Short text | Yes |
| Quantity | Number | Yes |
| Needed by | Date | Yes |
| Budget range (optional) | Select | Optional |
| Reference images | File upload | Optional |
| Delivery | Radio buttons | Yes |
What goes wrong with this form
Specific to a custom order form, not general advice about forms.
Asking for the quote inside the form instead of after
This form collects the order; the quote is your reply to their email. Asking them to name a price themselves either gets a wild guess or no answer — you cannot scope custom work by asking the customer to estimate it. Quote after you understand what they are asking for.
Quantity and deadline buried in a description field
A text box titled "anything else?" collects "I need 5, by March 1" — which costs you a follow-up email to confirm. Separate number and date fields get the quantity and timeline without back-and-forth, because the customer fills in specific boxes rather than writing prose.
No way to know if they need shipping
Whether a customer needs shipping changes the quote and the complexity. A radio group asking shipping or pickup turns that detail into a required choice the moment the form is submitted, so you have one less thing to ask about when you reply.
Questions about this form
How do I collect the details I need to quote?
Ask what they want made, dimensions or size, materials and colours, quantity, and the deadline separately. A reference image helps you understand the vision. These fields let you scope the work before you respond with a price — the customer name and contact details are all you need to reply.
Should I ask for a budget or deposit?
The budget field is optional — skip it if you prefer to quote without constraint, or include it so customers can tell you their range upfront. This form does not handle payment; it collects the order so you can reply with terms. A separate process handles deposits or payment once they accept the quote.
Can customers attach reference images?
Yes, via an optional file upload field — a customer can show you inspiration in one place instead of describing it. File uploads are on paid plans; on the free plan, ask for a URL or link instead in a text field.
This one uses file uploads, which is a paid feature — you can build and edit it on the free plan, but saving it needs an upgrade.